APPLICATION FOR HUMAN RESOURCES
I worked autonomously on the interface design (UI) and high-fidelity prototyping of a digital ecosystem consisting of two mobile applications (Android and iOS) and a desktop dashboard. The strategic focus was to optimize internal communication, designing a fluid user journey for different access profiles.
While the mobile solution was targeted for daily use by employees, the desktop interface was developed specifically for the management and operation of the HR team. The system centralizes critical functionalities, such as: Access to corporate announcements and pay stubs; Digital timesheet management; Recording and control of meals in the cafeteria.
Working in synergy with the group's technology department, I delivered an end-to-end solution that modernized the interaction between administration and its talent, ensuring operational efficiency for HR and autonomy for employees.
1. Context
This project focused on the development of a complete digital ecosystem for Human Resources management, integrating a Desktop SaaS platform specifically designed for department administrators with native mobile applications for employees. The work ranged from the conception of the administrative management interface to high-fidelity prototyping for Android and iOS. The core strategy was to create a bidirectional solution: while the desktop served as the control center for the HR team, the mobile apps functioned as the primary channel for connection and organizational culture in the palm of every employee's hand.
2. Problem
The dispersion of data in legacy systems hindered decision-making and the centralization of procedural information. There was a gap in internal communication, requiring a tool that seamlessly connected employees, Human Resources, and management. It was necessary to manage different levels of confidentiality and responsibility regarding access to sensitive client data.
3. Process
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Requirements Gathering: Conducting knowledge-sharing sessions with stakeholders to map critical use cases.
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BDD Methodology & Gherkin: Applying Behavior-Driven Development to standardize requirements and describe software behavior in User Stories understandable by all profiles.
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Collaborative Design System: Developing a component system in partnership with another designer, ensuring visual consistency between the Desktop SaaS and the Mobile apps.
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Focus on the User Journey: High-fidelity prototyping to ensure that complex HR and document management flows were intuitive on any device.
4. Solution
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Desktop SaaS: A modular control center for total administration, business rule oversight, and heavy document management.
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Mobile Applications: Native apps focused on portability, allowing for quick consultation and real-time communication for employees.
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Access Management: Implementation of three permission levels to ensure that information was accessed only by authorized profiles.
5. Impact
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Operational Efficiency: Centralization into a single point of access optimized procedural processing and reduced task execution time.
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Strengthened Communication: The mobile solution tightened the connection between different levels of the organization, making HR more accessible.
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Technical Consistency: The use of BDD and a Design System reduced ambiguities in development and accelerated the delivery of new modules.
6. Conclusion
This project represents the delivery of a complete digital ecosystem, where the robustness of the Desktop SaaS model meets the agility of mobile applications. Through agile methodologies such as BDD and a rigorous collaborative design process, it was possible to transform complex procedural flows into a seamless and secure user experience. The final result not only modernized the client’s technological infrastructure but also established a new standard for communication and efficiency within the organization.
